At Leeds Federated we value our staff and the outstanding contribution they make in helping our customers and delivering a high quality housing service. We appreciate the excellent work our staff do and we provide a package of benefits that helps people achieve a good work-life balance including:
- 30 days holiday (plus bank holidays)
- Flexible working
- Enhanced maternity, paternity and adoption pay
- Help with childcare costs
- Occupational pension scheme
- On site osteopathy clinic
- Free tea and coffee
- Team tokens to acknowledge outstanding work
The culture of our organisation is based around the values of passion, excellence and honesty. We have an open, supportive environment and employees are encouraged to be innovative to help us find new, more efficient ways of working.
Our staff work towards developing five key strengths of customer focus, communication, business sense, teamwork and leadership. You can read more about them here.
Staff have access to training to help them develop their skills and further their careers. We have an in-house e-learning programme, offer shadowing opportunities, and look at additional training needs during appraisals.
If you are enthusiastic, motivated and want to work for an organisation which aims to help people improve their lives, please take a look at our vacancies.
Leeds Federated Housing Association
Former Tenant Arrears Officer (Maternity leave cover)
As Former Tenant Arrears Officer, you will be responsible for maximising income from Former Tenant Accounts.
You will be based in our Income Services Team, working with customers on day to day matters relating to former tenant rent accounts, plus managing sundry debts and monitoring credit on accounts. Particular emphasis will be on a dynamic and forward thinking approach to maximising income.