Service Charge Consultation

This survey is for customers who currently pay a service charge for additional support or services from Leeds Federated. It’s an opportunity to let us know if you are satisfied with the standard of the services that you receive and the amount that you pay for it.

We are writing to all our customers who currently pay a service charge with information about the charges they pay and inviting them to fill in the survey.

Remember, you need your 5-digit scheme code when you fill in the survey. This can be found  at the top of your service charge statement. If you’ve lost your letter, call 0113 386 1000 and ask for your scheme code.
To start the survey click here.